Privacy Policy

Effective Date: September 21, 2026

The Golden Horse LLC (“The Golden Horse,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains what information we may collect when you visit theghorse.com, contact us, inquire about a horse, submit a custom saddle pad request, or otherwise interact with our website.

By using our website, you acknowledge the practices described in this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

Your name
Email address
Phone number
Mailing or shipping address, when necessary
Information submitted through our contact forms
Information related to horse inquiries
Custom saddle pad specifications, preferences, and reference photos
Messages, questions, or other information you choose to provide

You are not required to provide personal information simply to browse our website.

How We Use Your Information

We may use the information you provide to:

Respond to questions and inquiries
Communicate with you regarding horses for sale or upcoming horses
Process and communicate about custom saddle pad requests
Arrange payment, shipping, pickup, or other details related to an order
Provide customer service
Maintain appropriate business records
Operate, maintain, and improve our website
Protect our website and business from misuse or security threats
Comply with applicable legal obligations

We do not use information submitted through our forms to add you to marketing lists or send unsolicited promotional emails or text messages.

Payments

The Golden Horse does not currently process payments directly through theghorse.com.

Payments may be arranged separately through methods such as Venmo, PayPal, mailed check, or cash for in-person transactions.

When you choose to use a third-party payment provider such as Venmo or PayPal, your transaction may be subject to that provider’s own privacy practices and terms. The Golden Horse does not receive or store your complete payment-card or banking information through our website.

Website Analytics

We use Jetpack Stats to help us understand how visitors use our website. This may include information such as pages viewed, referring websites, general geographic information, browser or device information, and other website-usage information.

Jetpack Stats may process technical information, including IP addresses and other browsing information. The statistics available to us as the website owner are generally presented in an aggregated manner and do not allow us to identify individual website visitors.

Jetpack is operated by Automattic and is subject to its own privacy practices.

Cookies and Similar Technologies

Our website and the services used to operate it may use cookies or similar technologies.

Cookies are small files stored on your device that can help websites function properly, remember certain preferences, understand website traffic, and provide other functionality.

The cookies used on our website may vary depending on the WordPress, Jetpack, and other website features that are enabled.

You can control or disable cookies through your browser settings, although doing so may affect the functionality of some portions of the website.

How We Share Information

We do not sell or rent your personal information.

We may share information when reasonably necessary with service providers that help us operate our website or fulfill your request, including:

Website hosting, analytics, and technology providers, including WordPress and Jetpack
Payment providers you choose to use
Shipping and delivery providers
Professional advisers or service providers when reasonably necessary

We may also disclose information if required by law, legal process, or a valid government request, or when reasonably necessary to protect our rights, property, customers, or others.

Shipping

If you purchase a product that needs to be shipped, we may collect and use your name, shipping address, contact information, and other information reasonably necessary to arrange delivery.

Relevant information may be provided to shipping carriers or other delivery providers for the purpose of fulfilling your order.

We may offer shipping within the United States and, when arranged, internationally.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including responding to inquiries, completing transactions, maintaining business records, resolving disputes, and complying with legal or accounting obligations.

Retention periods may vary depending on the type of information and the reason it was collected.

Data Security

We take reasonable measures to protect the personal information provided to us.

However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure. For that reason, we cannot guarantee the absolute security of information transmitted through our website.

Third-Party Websites and Services

Our website may contain links to third-party websites, social media platforms, payment providers, videos, or other external services.

Those third parties operate independently from The Golden Horse and may collect information according to their own privacy policies. We are not responsible for the privacy practices or content of third-party websites or services.

Children’s Privacy

Our website is intended for a general adult audience and is not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13. If we become aware that such information has been submitted to us, we will take reasonable steps to delete it.

Your Privacy Choices

Depending on where you live, you may have certain rights regarding your personal information under applicable privacy laws.

You may contact us to ask about personal information you have provided to us or to request that we correct or delete it, subject to information we may need to retain for legitimate business, legal, tax, accounting, dispute-resolution, or security purposes.

To make a privacy-related request, contact us at the.goldenhorse@gmail.com.

International Visitors

The Golden Horse LLC is located in Utah, United States. If you access our website from outside the United States, information you provide may be transferred to, processed, or stored in the United States or other locations where our service providers operate.

Privacy laws in these locations may differ from those in your country of residence.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time as our website, business, services, or legal obligations change.

When changes are made, the updated policy will be posted on this page and the effective date at the top will be revised.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

The Golden Horse LLC
Utah, United States
Email: the.goldenhorsemail@gmail.com
Website: theghorse.com